Help Center

Special Notice

• 1. Information Collection

  When you use this App, we may collect the following types of information:

  • Account Information: When you register an account, we may collect your username, password, email address, and other personal information.

  • User Content: When you create, generate, or share content within the App, we may collect text, images, and other information you create.

  • Communication Data: When you chat with the AI platform in this App, we may collect the messages you send and the replies you receive.

  • Device Information: We may collect information about your device model, operating system version, device identifiers, etc.

  • Log Data: We may collect log information generated during your use of the App, including access time, usage duration, operation records, etc.

  • Other Information: We may collect other personal information you provide to us, such as information you provide when communicating with us.

• 2. Use of Information

  We may use the collected information for the following purposes:

  • To provide you with core services such as registration, login, AI interaction, and content creation, and to continuously maintain and optimize service stability and experience.

  • To perform identity verification, security prevention, fraud monitoring, and data backup to protect the security of services and your information.

  • To analyze usage behavior and data, optimize existing features, design new services, and improve product adaptability.

  • To handle your inquiries, complaints, and feedback, and provide customer service and after-sales support.

  • To send service notifications and feature update reminders, and push compliant product-related information when you have not unsubscribed.

  • To conduct internal audits and compliance checks, and prevent violations and illegal use.

  • To fulfill other obligations required by laws and regulations.

• 3. Information Sharing

  We will not sell or rent your personal information. We only share information under the following circumstances, and will take strict security measures to protect your information:

  • With your explicit consent: including your active authorization or separate consent to share specific information.

  • Legal requirements: as required by laws, regulations, or legitimate requests from judicial/administrative authorities, or when responding to public health emergencies or protecting life and property.

  • Necessary entrusted processing: when entrusting technology service providers, cloud service providers, etc. to process information, only the minimum necessary data is shared, and they are required to comply with this policy and confidentiality obligations.

  • Merger/Acquisition/Liquidation: during business restructuring, information may be transferred as an asset, and the new entity must continue to be bound by this policy, otherwise your consent will be re-obtained.

  • As necessary to perform the contract with you.

• 4. Information Storage

  We will take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, use, modification, or loss. However, please note that despite our best efforts to protect your personal information, no security system can guarantee 100% security.

• 5. Account Deletion Tutorial

  1. Access Deletion Entry

  Open the APP, tap "Me" at the far right of the bottom navigation bar to enter your personal profile. In the feature list of your personal page, find and tap the "Account Deletion" option to enter the deletion confirmation pop-up.

  2. Read Deletion Rules and Agree to Terms

  Carefully read through all the deletion notices in the pop-up, which are divided into three main sections:

  General Account Deletion Rules: Once deletion is successful, the account cannot be recovered permanently.

  Prerequisites for Deletion: The account has no outstanding orders, transfers, trades, or other blockchain/fund transactions; All virtual assets in the account have been withdrawn and cleared completely; There are no pending appeals, freezes, risk control, compliance investigations, or other pending matters; Wallet private keys have been backed up in advance — they cannot be retrieved after deletion; No overdue fees, unpaid service charges, or performance defaults.

  Post-Deletion Effects: After successful deletion, all virtual asset-related data will be cleared / anonymized and cannot be recovered.

  Check the box "I have read and agree to the above terms", then tap the "Confirm" button at the lower right of the pop-up.

  3. Fund Password Verification

  You will be redirected to the fund password verification page, which indicates that verification is required for deletion. Use the on-screen numeric keypad to enter your 6-digit fund password. After confirming the password is correct, tap "Confirm" at the bottom to complete identity verification.

  4. Final Confirmation & Deletion Complete

  Once the password is verified, the system proceeds with the account deletion process. Deletion successful: The account is permanently banned and cannot be logged into, and all virtual asset data within the account is cleared. If verification fails, you will be prompted to re-enter the password.

  Important Reminders

  Deletion is irreversible. Once successful, account and asset data cannot be recovered. Make sure to clear all assets, back up private keys, settle all bills, and terminate all transactions before deletion. If you forget your fund password, you cannot complete deletion. You need to reset your fund password first before proceeding.

• 6. Children's Privacy

  This App is not intended for children under 18. We do not knowingly collect personal information from children. If you are under 18, please do not use this App. If you are a parent or guardian of a child under 18 and discover that your child has provided us with personal information, please contact us and we will promptly take measures to delete the relevant information.

• 7. Changes to This Privacy Policy

  We may update this Policy from time to time. When material changes are made to this Policy, we will notify you through this App or by email. Please review this Policy periodically to understand how we protect your personal information. Your continued use of this App will be deemed as your acceptance of the revised Policy.